Aerport

Open vacancy

Product Specialist
AI

Understand how customers work, translate their processes into smart solutions and discover where AI truly adds value within our ERP platform.

Apply now

The role

About the position

As Product Specialist - AI at Aerport, you work on the further development of our ERP platform, with AI as an important and growing part. You dive into how customers work, which processes matter and where the software can better fit their day-to-day reality. From that knowledge you translate customer questions into clear functional solutions for the product team.

AI is central to this role. Not because everything suddenly has to be "with AI", but because there are many opportunities to make processes smarter. Think of better support for users, finding information faster, smart checks, automating recurring tasks or new AI integrations within the existing platform. Before you can do something good with that, you mainly need to understand how the process works. That is the core of this role.

You work closely with developers, customers and internal stakeholders. You gather wishes, think along about solutions, set priorities and make sure ideas become concrete enough to build. Sometimes you work something out functionally, sometimes you test an idea with AI tools or a prototype, and sometimes you mainly sit down with customers or colleagues to sharpen what is really needed.

At Aerport we work in a flat organisation with short lines. Your input has a direct effect on software that customers use every day. So we are looking for someone who likes to think along, ask questions and understand processes before anything is built.

Responsibilities

What you will do

  • Analyse customer processes and translate them into clear functional solutions
  • Think along about the further development of the Aerport ERP platform
  • Make the wishes of customers, developers and internal stakeholders concrete
  • Set priorities and ensure the right topics land on the backlog
  • Explore where AI applications or AI integrations can add value
  • Work out ideas with tools such as ChatGPT, Claude, Cursor or similar AI tools
  • Collaborate with developers to deliver solid, practical solutions
  • Test new functionality and assess whether it fits real-world use

Profile

What we ask

Bachelor level of working and thinking, ideally at the intersection of business and IT
You think well in processes and enjoy figuring out how companies work
Interest in AI and curiosity about ChatGPT, Claude, Cursor or agents
No developer required, but you find tech interesting and switch easily with developers
Experience with ERP, CRM, logistics, planning or inventory is a plus
Analytical, practical and a strong communicator
You ask questions, make things concrete and think in solutions
You enjoy working in a small team where you have a lot of influence

Terms & conditions

What we offer

A great place to work. No grand promises, but a team that has your back.

Modern workplace

Good hardware and a pleasant workplace in Hazerswoude-Dorp.

24 days of holiday

Plus 96 flex hours, so you can combine work and personal life well.

Growth opportunities

Room for your own input and exploring AI within business software further.

Close-knit team

Informal atmosphere, short lines and colleagues who like to think along.

Market-rate salary

A salary matching your experience and knowledge.

Direct impact

Your work is visible daily in software that customers really use.

About Aerport

One environment for all your processes

Aerport is designed for companies that want full operational control — over sales, logistics, planning, HR and finance. All business processes come together in one environment, so information is always up to date and accessible.

Our greatest strength is automating process steps. All steps are automatically processed in the system — fewer errors, less manual work and more time for what really matters.

We combine in-depth industry knowledge with modern software. Practically set up for the shop floor, so complex processes become manageable for everyone in the organisation.

Ready to apply?

Does this role appeal to you and do you enjoy connecting processes, ERP and AI? Send your CV and a brief motivation. We read everything and always respond.

Acquisition in response to this vacancy is not appreciated.